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Frequently Asked Questions

Oloi Shorua – Frequently Asked Questions (FAQ)

1. About Oloi Shorua

What is Oloi Shorua?

Oloi Shorua is a luxury travel and import-export company specializing in African safaris and Central American high-end travel experiences. We offer bespoke itineraries, private tours, and premium concierge services.

Where is Oloi Shorua based?

We have offices in:

  • Mumbai, India
  • San José, Costa Rica

What makes Oloi Shorua different?

We focus on high-end, tailor-made travel experiences, with exclusive wildlife safaris, luxury accommodations, and cultural immersions.


2. Safari & Travel Services

What African safari destinations do you offer?

We operate in Kenya, Tanzania, South Africa, Botswana, Namibia, Zambia, Zimbabwe, and Uganda.

Do you offer customized safari itineraries?

Yes! Every safari is 100% personalized to match your preferences.

What types of accommodations do you offer?

We provide luxury lodges, tented camps, boutique hotels, and private villas.

When is the best time for an African safari?

  • East Africa (Kenya & Tanzania): July – October (Great Migration)
  • Southern Africa (Botswana, South Africa): May – September (Best wildlife viewing)

Do you arrange flights and visa assistance?

Yes, we assist with flights, visa applications, and travel documentation.


3. Booking & Payment

How do I book a safari or travel experience?

You can book via:

What payment options do you accept?

We accept bank transfers, credit cards, and international payment gateways.

What is your cancellation policy?

Cancellation terms vary by package. We recommend travel insurance.


4. Travel Safety & Packing

Is it safe to travel on a safari?

Yes! Our safaris include expert guides, secure lodges, and private transport.

What health precautions should I take?

  • Yellow Fever vaccination (for some countries)
  • Malaria prevention medication
  • Covid-19 regulations (as per destination)

What should I pack for a safari?

  • Neutral-colored clothing
  • Comfortable shoes
  • Hat & sunglasses
  • Camera & binoculars

Do you provide multilingual guides?

Yes, we offer guides fluent in English, Spanish, French, and more upon request.


5. Costa Rica & Latin America Travel

Do you offer tours in Costa Rica?

Yes! We specialize in eco-tourism, adventure tours, and private beach escapes.

What are the must-visit places in Costa Rica?

  • Arenal Volcano – Hot springs & rainforest
  • Monteverde – Cloud forest & zip-lining
  • Jaco Beach – Surfing & nightlife

6. Sustainability & Ethics

Is Oloi Shorua committed to sustainable travel?

Absolutely! We promote eco-friendly tourism, wildlife conservation, and community support.

Do you work with ethical safari operators?

Yes, all our partners follow strict conservation guidelines.


7. Business Partnerships & Affiliations

Can travel agencies partner with Oloi Shorua?

Yes! We collaborate with outbound travel agencies, luxury travel advisors, and tour operators.


8. Contact & Support

How can I contact Oloi Shorua?

What are your office hours?

Monday to Friday 9 AM – 6 PM (local time). Weekend appointments available.


MORE QUESTIONS ANSWERED…

How long should my safari be if I’m traveling from UAE?

Most travelers choose 7–10 day itineraries that combine safari with beach or city add-ons, so the flight time feels worthwhile. Shorter 4–5 day express packages are also available for long weekends or Eid breaks.

Are safaris safe for families and children?

Yes. Many lodges cater specifically to families, offering malaria-free zones (e.g., Madikwe, Pilanesberg), child-friendly activities, and experienced guides who make the safari safe and enjoyable for kids.

What’s included in the price — are there hidden costs?

We provide transparent pricing. Packages include park fees, domestic flights, accommodation, meals, and transfers. We’ll explain additional costs such as tips or optional excursions upfront.

Do I need a visa?

Visa requirements depend on nationality. Western passport holders are often visa-free. Indian and Pakistani nationals may require visas, and we assist with the process.

When is the best time to go on safari from UAE?

Popular travel times include school holidays (July–August, December, March/April) and Eid breaks. The Great Migration in Kenya/Tanzania is from July to October, while Southern Africa is best May–September.

What about flights — how do I get there?

There are direct flights from Dubai and Abu Dhabi to Nairobi, Johannesburg, and Dar es Salaam. We manage internal connections and transfers for a seamless journey.

What if I only have a short holiday?

Express packages are available, such as fly-in safaris to Masai Mara or Kruger. These offer maximum wildlife viewing in 3–5 days.

Is it safe and comfortable for women travelers or couples?

Absolutely. Private guides, secure transfers, and luxury camps ensure safety and comfort. Couples can also enjoy exclusive lodges, romantic bush dinners, and spa services.

Do I need special vaccinations?

Yellow fever vaccination may be required depending on your destination. Malaria prophylaxis is recommended in certain areas. We provide guidance and connect you with medical support.

What makes your safaris different from booking online with a lodge?

We are based in UAE and understand expat needs. We provide personalized service, full customization, and concierge-level support — ensuring your safari is stress-free, safe, and exceptional.